A Bathroom in Milford, DE, Has Revamped Surfaces Thanks to Our Grout Sealing Process

February 26, 2024

Grout can deteriorate over time, especially in areas like bathrooms and showers. If it is cracked, stained, or severely damaged, it might need professional restoration because this is a process that requires adequate tools, patience, and attention to detail. Our client in Milford, DE, contacted us because she faced this problem in her bathroom.


Even with regular cleaning, she was disappointed to see the grout lines remained dull and unappealing. After trying other methods that didn't work, she decided it was time to seek professional assistance. While she was searching, one of her friends highly recommended our grout sealing services in Milford, Delaware, saying we had done an excellent job in his house earlier this month.

Following her friend's suggestion, she visited our user-friendly website and was happy to find all the information she needed. She read a few of our blogs and browsed our picture gallery, which instilled the confidence she needed to call us.

One of our friendly representatives listened to her concerns and assured her we could help. Our representative scheduled a free in-home inspection at her convenience, explaining that someone from our team would visit her home, assess the situation, offer a solution, and provide a quote.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues the owner was concerned about in her bathroom and noticed the grout wasn't adequately sealed, which contributed to the staining, discoloration, and decay.

After discussing our assessment of the bathroom with the owner, we suggested the best solution to fix the problems and restore the surface. We recommended our grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would properly address the damage, color seal the grout to revamp its color, and ensure the surface would be protected for a long time.

We gave her a no-obligation quote outlining the work we would perform. She was pleased with the reasonable quote and immediately requested to schedule the job on a future date and time that was convenient for her.

We returned to our client's house on the appointed day and time, ready to begin the job. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and began our multi-step process, letting the homeowner know we were available to answer any questions she might have.

First, we deep-cleaned the surface using our high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we used a vapor steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired the damaged grout to ensure a beautiful, consistent appearance.

Finally, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we explained to the client that our ColorSeal is a top-notch sealant that gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it to give a new look to their surfaces.

After cleaning up, we met with our client and showed her the results. The owner loved the renewed appearance of the surface and said the bathroom looked perfect. She was very happy with our work and promised to recommend our services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her bathroom. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

Since mold and mildew are a potential threat in damp environments, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth.

Ready to have a beautiful bathroom as well? Your local Sir Grout of Sussex County team has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (302) 306-4245 or by using our online scheduling option to schedule a free quote.